Airtel
MISBEHAVIOUR

TO

M/S BHARTI AIRTEL

TO WHOMSOEVER IT MAY CONCERN

I HAVE TAKEN LANDLINE CONNECTIONS OF AIRTEL IN MY OFFICE LOCATED AT UG 19-20 V.V. SHOPPING PLAZA SECTOR 12 VASUNDHARA GHAZIABAD 201012 WHOSE DETAILS ARE AS FOLLOWS

TEL NO A/C NO.

0120-4272356 7005420493

0120-4272355 7005420486

AS I HAVE ALREADY MADE COMPLAINT PREVIOUSLY SOME DAYS BACK REGARDING THE MISBEHAVIOUR AND MENTAL HARRASMENT FROM THE OKHLA OFFICE OF AIRTEL (PH NO 01146011373)

AS I TOLD EARLIER THAT I ALREADY STOPPED USING THESE ABOVE MENTIONED CONNECTIONS IN MONTH OF JANUARY. DUE TO SOME RENOVATIONS IN THE OFFICE I COULD NOT ABLE TO PAY THE BILLS. BUT AFTER RENOVATION BEING OVER I PAID THE TOTAL OUTSTANDING AMOUNT THROUGH CHEQUE AND RECEIVED A FULL N FINAL SETTELMENT LETTER FROM MAIL . BUT THE COLLECTION DEPARTMENT DID NOT UPDATE THE PAYMENT TILL 1 WEEK. THE CUSTOMER CARE EXECUTIVE FROM OKHLA, NEW DELHI REPETITIVELY CALLED ME AT MY MOBILE AND ASKED ME ABOUT THE BILL PAYMENT. I TOLD HER THAT I ALREADY PAID THE BILL AND I GOT RECEIPT AND IT IS IN MY OFFICE AND I COULD TELL ONLY AFTER REACHING OFFICE AS I WAS OUT OF TOWN. BUT THE GIRL CALLED ME AND DISTURBED ME TOO MUCH THAT I GOT HARRESED MENTALLY... AND DISTURBED VERY MUCH. THE EXECUTIVES FROM OKHLA OFFICE EVEN ABUSED MY EMPLOYEES AND PARENTS.

SEEING THE ABUSING AND HARRASMENT I FINALLY DECIDED TO MAKE THE STOP PAYMENT OF THE CHEQUE GIVEN.

BUT DESPITE THE COMPLAINT BEING MADE THE EMPLOYEES FROM OKHLA OFFICE CONTINUE TO ABUSE ME AND MY FAMILY MEMBERS. THEY ARE CONTINUOUSLY GIVING ME MENTAL HARRASMENT.

I WANT TO ASK IS THIS THE WAY TO TREAT THE CUSTOMERS...?

IS THIS THE ETTIQUITES OF SO MUCH BIG COMPANY?

.

THANKS

RAHUL CHAUDHARY

DIRECTOR- DARK HORS INVESTMENT SOLUTION