Inconsumercomplaints.com » Telecommunications » Review / complaint: Airtel - Sim Card Registration Failed | News #74952

Airtel
Sim Card Registration Failed

Sir/Madam

1. It is intimated that I am spouse of a combatant member of Indian Air Force. Presently my husband stands posted to Air Headquarters (RK Puram). He has been getting treatment at Army Hospital (R&R) since 03 Apr. In order to take care of my husband I purchased an Airtel SIM No – 8991101201261529006 having No – 9560946166 during the third week of Jun by submitting the all relevant documents including an address identity proof duly signed by the Air Force authority.

2. The Airtel officials confirmed that the Airtel No 9560946166 does not issued on my name but on the name of an another person (Mr Jambal Mohammad). Needless to endorse that Airtel officials must have issued a card on my identity proof to someone else because the number which is held with me is on the name of some other person.

3. Being the spouse of an air-warrior it is a matter of concern and needs the intervention i.e. to trace out the individual who has been issued a SIM card on my identity from Airtel agent. In present scenario, if we consider this issue in pursuit with the national security the subject must be investigated into as to how clandestinely subscriber’s identity proof /details as well as Sim card has been exchanged. Misuse of the SIM card issued on my identity can also be not ruled out. Should I take it in to account the procedures of Airtel officials for canceling any Sim card registration as sua-sponte!

4. Having profound faith in your office that my case would be decided ex-aequo-et bono, a favorable intervention as well as suitable action at the earliest is highly solicited.


Company: Airtel

Country: India   State: Delhi   City: South Delhi

Category: Telecommunications

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