Inconsumercomplaints.com » Telecommunications » Review / complaint: Airtel - Wrongly Charged | News #74964

Airtel
Wrongly Charged

Dear sir,

My mobile no.9890738974 balance wrongly debited by the company says its gprs used, but i dont used any vas services so please credit my whatever balance wrongly debited by the system, as i also talked to the 198 complaint no., nodal office, any any cr. of naodal office but they cant realise me, now if my wrongly debited balance not credited to my account i will port my no. to any other company, and in coversation to your customer care service person they said the system is not wrong, but i say your system has any problem yesterday because my account bal is around Rs90. than system diducted Rs39. as gprs charges as i dont used, than again its diducted and my balance come down toRs13, after some minutes again its shows to Rs.25 and after around 10pm i call std no.its discinnected says your account bal is RS0. and after 10 min i again dailed same std no. again i talked and same after 4min its discinnocted and balance check shows balance of Rs3.28 what the your system u talked. and between this procedure i send sms to your tollfree no 121 'LAST' its shows last 5 vas transaction deduction, but its shows u dont have any such tranacation

so i wait for your reply otherwise i will port my numbe


Company: Airtel

Country: India   State: Maharashtra   City: Thane

Category: Telecommunications

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