I'm an Airtel User of more than 10 months but now I feel ole Reliance was better. I've the following to convey:
1. Range & Network: OK
2. NOP Service: Airtel's business model to steal your chillars - never activate this (complete waste of time & money)
3. GPRS: Will probably be activated in the next week (with immediate effect)
4. Customer Service: Cannot really tend to our queries as their system throws up data after 48 hours
5. 121: Is at times charged and a refund promised within 48 hours
6. Value Added Services: Dont even think about it unless u wana go bankrupt
7. VAS Download: Is a curtain for these thieves to steal more (sometimes goes unnoticed)
8. Servers: Are so dead - They'll have to take a loan from Hutchison Essar to get new servers
9. Best Way Out: If you arent stuck like me (ur clients / customers u painstakingly developed over the months have ur airtel numba) Change to Hutch / BSNL / Idea
If u r really stuck that way, dont mind spending couple of thou's calling them all & informing of number change - & burn that Airtel SIM.
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