Airtel Cellular Service Provider
FAULTY BILL AMOUNT

I HAVE BEEN USING AN AIRTEL No. SINCE PAST 2.5YRS NOW. MY PAYMENT RECORDS WITH THE Co. ARE VERY CLEAR AND UPTO THE MARK. THIS WAS JUS A MONTH ABCK WHEN I WANTED TO ACTIVATE MY GPRS SERVICE ON THE PHONE THAT I WAS TAKEN FOR A RIDE BY THE CUSTOMER CARE DEPARTMENT AND I REALISED THAT "AIRTEL" IS NOT THE RIGHT Co. TO BE ASSOCIATED WITH . IT TOOK ME ABOUT 4 DAYS TO ACTIVATE MY GPRS.

THE AMOUNT OF PHONE CALLS TO THE CUSTOMER HELPLINE SHOT MY BILLS UP WITH Rs.350.00 I WAS MADE TO HOLD LINE FOR 10 TO 15 MINS AFTER THE TELE CALLERS WERE ON LIVE CONVESATION.

I WOULD LIKE TO GET A CREDIT FOR MY AMT WHICH I WAS CHARGED BY TEHM FOR THEIR MISTAKES AND MIS-MANAGEMENT AND MIS- COMMUNICATION.