Dear Sir/Madam,
I'm Somnath Hazari from Kolkata, used airtel data card from March, then speed was too slow, but it was fine. But the problem started from Oct.2009 by sending me unlimited number of sms regarding the downloading java game & wallpaper. A bill was sent Rs.3226 whereas I was using the 999 plan. I rang to customer care department several time and lodge complaints, but all was unused. I've never seen this kind of horrible and too bad customer care department.
They forced me to pay that amount at that time, and I was scared, so I unfortunately I paid that amount. Therefore, in the next month sent me the bill with around same amount. Then I didn't pay and stopped use the services.
But after one and four months later means in March I got a letter from a Lawyer and asked me to pay Rs.8576 within 23rd April. I don't know what to do. Please help me anyone.
I want to lodge a complaint against Bharthi Airtel Services, and want to go to the Human Rights Department for the same.
I need your kind help.
Thank you.
Regards,
Somnath Hazari
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