It was 9 pm in the night and I get a message from Airtel 54321: thanks for downloading Defender from Airtel, you have been charged Rs 99. Point 1, my balance came down to Rs 30 at a time when I wanted to talk home about some serious issue and point two I hadn’t downloaded any such bullshit. Why do u harass customers like this in the night when 1 cant recharge the mobile too. The customer care people were highly useless. Rs 100 matters to people who leave a meal sometimes to save something extra, though it means not a penny to Mr Bharti Mittal.
I’ll certainly discontinue this Connection, but somebody ought to teach Airtel a lesson, as this is not the first time this has happened.
U make life miserable everyday,
Aparna 9717016120………… for the day
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