Dear Sir,
I lost Rs 30/- from my airtel mobile account today morning. I had only Rs 22/; in my account and hence my current account balance is Rs -7/-. On enquiry with the customer service dept. I came to know that it has been deducted as the value added charges. I made them clear that there was no such services activated by me and they agreed to give me my money back then itself. But yet I havent received my money back and further calls to customer service are getting disconnected by them. I was in an isolated place when I lost my money and could'nt make some calls which were extremely crucial for my business.
I never expected such a dirty behaviour from a reputed company like airtel. I here by request to punish the concerned with needed punishments so that this type of things shoould not happen in future.
Thanks and regards,
Jomy K. John,
Mob No:09995453338
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