Airtel Mobile
Unclear charges

Airtel has charged one time charge in last monthly bill (two numbers that I own) and when complained, advised that they will provide details (Due date was Oct 10th). So far there is no communication and no clarity related to the charge.

Issue tracking number from Airtel : 39886677

My contact number : 9535800118

Details of complaint (Last communication I sent to Airtel on Sep 30)

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Hi,

I got the old statement (from last month) as well as this month's statement for

me to verify. Please find my explanation below.

Number : 9880303011 - Had a one time charge of 62.21 (in last month's bill -

Aug) for the plan change done in the middle.. which carry forwarded any

outstanding amount from old account to new account.

Number : 9535800118 - Had a one time charge of 89.56 (in last month's bill -

Aug) for the plan change done in the middle... which carry forwaded any

outstanding amount from old plan to new plan.

Now this month (sep bills)

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Number : 9880303011 - you had again included a one time charge of Rs.17.98

stating that it is for outstanding amount from old account to new account ..

but there is not outstanding charge in my account and thus I must say that this

charge is not correct and should be reverted. (If you still feel there is

outstanding give me the break up of the charge)

Number : 9535800118 - you had again included a one time charge of Rs.42.47

stating that it is for outstanding amount from old account to new account ..

but there is not outstanding charge in my account and thus I must say that this

charge is not correct and should be reverted. (If you still feel there is

outstanding give me the break up of the charge)

I have been been writing to you back and forth too many times giving out all

the details I have and it is totally not acceptable that you say it is

outstanding from old to new, without providing evidence reg what is

outstanding.. and it is totally not acceptable to me... you should give me

the details else I'll be registering complaint for the same.

Regards

Raju