Inconsumercomplaints.com » Telecommunications » Review / complaint: Airtel Mobile Phone Service - GPRS speed customer executives saying we get 30 to 40 kbps but i m getting only upto 6kbps.this is maximum speed.average speed is only 2kbps | News #82668

Airtel Mobile Phone Service
GPRS speed customer executives saying we get 30 to 40 kbps but i m getting only upto 6kbps.this is maximum speed.average speed is only 2kbps

I m Mahesh Cherlapelly from sircilla Karimnagar Dist. in A.P My mobile no.s 9989501399 and 9550045254

am facing a problem from last 2 months

(customer executives saying we get 30 to 40 kbps but i m getting only upto 6kbps.this is maximum speed.average speed is only 2kbps.it includes sent and received data.)

Present i m using gprs data package 98 - for 2 gb on both mobiles. I m using 3g supported handsets.so there is not a problem for data speed.

i called you many times and given many complaints.but there is no response from ccare.every time they say we solve your problem within 48 hours.

two weeks back one of the technician also came here and checked all the information related network signal strengths etc... he said we ve only 7kms along from the tower and we ve the maximum signal strength.he said that within 24 hours we resolve your problem and you ll get maximum speed as we provide.

but still now we re facing the same problem.

Still now problem not cleared. & they say we can't clear that problem. so i want to Complaint Against Airtel Mobile Phone Service. i have all complaint no's also.

i think they cheating more people like me.

Sincerely

Mahesh Cherlapelly

9989501399

[email protected]


Company: Airtel Mobile Phone Service

Country: India

Category: Telecommunications

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