I have a post paid mobile phone connection of Airlel. This company is billing Rs. 30 as value added services from more than a year. After getting bill I called every month to wave off these charges of Value added Services and got a massage of waiver. Today I again received a bill with Rs. 30 as Valued added service. When a Called at 121 and talked with Mr.s Chetan on 20.12.2009 at about 1.46 pm, he checked my a/c and informed that the company activated Airtel Radio service on your mobile with your request and when I informed taht I did not activate any such service, he bahaved rudly and refused to send my request for waiver.
I request u to kindly look into the matter and get the waiver and if possible penalise the service provider so that they did not do this with other mobile users.
thaking u.
yours truly
Ashok Kumar Pilot
098152-23102
0 comments