I have disconnected my airtel number 9940024979, in Oct, and settled the final bill of 6000, by paying cash to an airtel representative on Oct 9th. at the end of Dec, I am getting Legal notice saying the bill payment is not done. when I contact customer care they say it was cheque payment and the cheque got bounced. I have paid money and I have the receipt also with me. I have given all the details twise to airtel, including the receipt number. but still I dont hear anything from their end. between when I got a letter saying airtel is going to move legally, I have contacted the number mentioned in the mail and he confirmed the payment too. why this airtel customer care is so rude to the customers.
Please assist me in this issue as soon as possible. Thanks in advance.
0 comments