Airtel preapid
Deduction of balance

Hello,

On 6th june I recharged my mobile with the full talk time pack of rd. 295/-

But after few hours I observed that my balance had been deducted without using the phone.

I called customer care 4 times but I was not satisfied with their explanation. I had a very bad experience. I reached then local airtel office, but there also they told me the unsatisfactory answers. I am really disappointed with the service of airtel since I am their customer for about 5 years and this is the first time occuring to me.

COmplaint number is CBDCC30606393674