Hi,
Myself Gunjan Sinha and i have done a biggest mistake that i have bought your airtel connection no. 8800616546 (prepaid) becoz you can automatically deduct an amount from prepaid mobile a/c and giving reason that I downloaded that and I activated what i never done.
The complain what i lodge on 17th July no. 0717629123 against Rs.25 had been deducted from my a/c and at that time my a/c balance was Rs.25.89 Paisa only and now your customer care telling that i have downloaded that Java game while i am using Nokia 5233 (Symbian) and the amount is going to refund.
And again on 19th at 12:44AM Rs10 has been deducted for 100MB free usage of internet while i have already done a big mistake to activate Rs.98 Monthly plan of mobile office on which i am getting NO GETWAY REPLY error since 2nd july it's complain has been already lodged which is not been cleared yet.
So Guys as customer i am saying that your all the services are ridiculous and all you are and your Airtel are a very big hacker who hack the amount from customer prepaid mobile a/c.
I am saying that refund my Rs 35 and apologize becoz Rs.35 is not very big amount but the way you are taking is a very much poor than a beggar type and airtel is not getting profit that's why they are trying to get the money like this.
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