Airtel Prepaid
Without reasin balance dedution

I AM USING AIRTEL PREPAID NUMBER.

COMPNY ALWAYS DEDUCT MONEY BY SENDING MSG THA YOU ARE GETING FREE OF COST AS A TRAIL.BUT THEY ARE CHARGING AMOUNT FOR THIS

I HAVE COMPLIANT SEVERAL TIMES TO THIS REGARD BUT NOTHING ACTION HAS BEEN TAKEN.

WHEN I WAS IN ROAMING THEY SETED A CRICKET SCORE UPDATE WITHIUT MY PERMISSION AND CHARGING AMOUNT FOR THIS .

I COULD NOT CALL EVEN ON CUSTOMER SERVICE BECAUSE OF ROAMING.

AND THEY DEDUT MY AMOUNT TILL MINUS BALANCE .

EVEN THEY ARE CHARGING IN MINUS BALANCE BEFORE SOME DAYS I HAD 50RS IN MY ACCOUNT BUT I HAVE NOT MADE ANY CALL AND THEY DEDCUT MY WHOLE AMOUNT 3RS PER DAYS WITHOUT ANY REASON.

I WANT PROPER EXPLANATION OF THIS.

SARFRAJ

AIRTEL NO.-8800543296

SENIOR MANAGER

TATA RETAIL ENTERPRISES