Airtel pre paid
Subscription charges deducted without even subscribing for them

Hi,

My name is Nimisa Singh.

An amount of Rs. 45 was deducted from my pre paid (9971467511) on account of hello tune subscription, even though I had never even subscribed for this. In addition to this, an amount of Re. 1 per day is being deducted everyday from my pre paid on account of call manager subscription charges from the last one month, without me subscribing to this.

Even more, when I called in to the customer care and told them my grievance, i was put on hold thrice for 10 minutes each time and got no response. This is utter negligence and non responsiveness on the company's part.

I want to lodge a complaint against Airtel for this gross harassment and exploitation. Please help.