Airtel prepaid card
Services& customercare didnt responsed

From

R.sathish kumar

mob nub: 919840335433

To

airtel customercare prepaid manager,

airtel customercare chennai.

respected sir

As i m using past six year your network, i m not satisfied ur network because ur customercare service& even complaints care[198] was not good. whenever i called & aski some problem, they responded late, even i have to wait for atleast half a hour. so i like to change my network to vodafone. so on 28 feb i send portability for my network changing process, i got it port id numb but i never got approved form ur's .after two i got call for ur airtel prepaid care they ask that why u can change our network, what the problem. i said all that service problem & voda service was good & they givi offer like net, callertune offer, then v to v 10 p &30p for other network for six months so i like to change.. they asked now ur call charges how much i said that a to a 30p & other network 40p suddently told that i give u offer to u that a to a 10p & other net 30p, it will be activate within 24 hours & in future no problem with service & all. i said that ok i cannt change it & they give sms format to cancel port. i send mess & i got port cancellation mess on 2.3.11 time [11.08.11] from 202 after 24 hours i didnt got that offer so i call to 198 on 3rd march they answer my call &register my compaint[CMPRO30303840052] & the problem will be solve within 48 hours. still now not solve i call today at time between 10 to 11 they didnt pickup my call they sendi mess like*121# for knowi accout balance validity & offer & all i dont know that the hell they doing i m not regard for that service i call 10 to 20 times for my problem, they responded with recorded voice only, not pick up my call for one hour . u suggest me what to do... plz..