I am an Airtel Prepaid (Kolkata Circle) customer - mobile no 9831606855.
I had applied for a Port Out request using MNP (Unique Porting Code AK984448) on 23/06. I submitted my filled up MNP form to the new operator (BSNL) on 24/ 06.
But today, on 25/06, I received an SMS from 1901 stating that "Your Port In request for Mobile Number 9831606855 has been rejected by your service provider due to legal reasons -BSNL.".
I want to know on what grounds has Airtel rejected my Port request? I was approached by Airtel Customer Care once or twice regarding the porting (they called today in the morning too) -but even there I have NOT given any instructions to cancel or deny my Port request.
Since I haven't given any written confirmation / instruction to Airtel to cancel my porting request - it is absolutely ILLEGAL on the part of Airtel to reject my port out request.
Please do look into this matter on an urgent basis - so that this whole MNP does not come as a farce to all customers.
Thanks & Regards,
Suman Ghosh
9831606855
Airtel Kolkata Prepaid
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