To,
The Consume forum officer.
Respected Sir/Madam
This is Prashant Khemariya Airtel Prepaid Customer (09993738047) from MP. Sir I have applied application on 30th march related with reduce my call rate and refund remaining money. From 30th march to till now I have receive four calls from customer care mob. No. 919871999470 on 70th- April 3:48 PM, 9th April 6:49 PM (Mr. Shashikant.) to resolve my problem. But he has told that It is Impossible to refund your money and call rate will not be change. Sir I request to u Please take correct action. This is second time when I applied for my right. Sir I have attached copy of Previous application.
Regards
Prashant Khemariya
Sagar MP -470002
09993738047
Previous Application&
airtel prepaid sim
Posted: 03-29 by Prashant Khemariya Send email
unresponsible, misguide, misbehave and so many..
Hello Sir / Madam
This is Prashant Khemariya costomer of Airlet prepaid sim (919993738047) i have recived 5-10 sms from
costomer care for special recharge information on between 18th march-20th march and further recieved
a call from costomer care on 20 th march at 12:50 Pm, that mean was if i rechahe my mob no. with 55 Rs.
right now, then get 45 Rs. and within 48 hrs i will recieve remaining 5 Rs and my call rate will be 50/min for all
local and std mob.so i have recharged my mob with 55 on 20th march at 12:56 PM.
But after 48hrs i dont have receive any money or teriff for reduce call rate. When i call to costomer care on 22
march at 7:00 PM to refound my money and reduced my call rate their was no responce and again call to
costomer care and talk with Mr. Anand Raj on 25 march at 1:38 PM but same problem was there. form 25
march to till now i have calling to costomer care continually for reduce my call rate but nobody is responding
me, so kindlly haelp me.
Regards
Prashant Khemariya
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