Dear Mr Rakesh Ranga
Thany you for hearing my problem here but i did not get my money back to me which was deducted by airtel by activating the airtel blog service, job alert and missed call service on my number as i did not send any kind of request to airtel. i want my money back to me.
moreover please let me know about the action taken by airtel against the customer care executives who dis-connect my call without intimating me on 11 july.
if you wish to see the proof, i can show the messages sent to me by airtel after disconnect my phone. i want evidence of the action taken by airtel and my money back to me.
i think, you know it, how hard is to earn money nowaday. if possible for you then please contact me by phone call
i have attached the copy of complaint made by me. Please go through these complaints.
thank you
With due regards
prem chand
9876423334
i am prem chand.
i got sms from airtel regarding airtel blog and they told me that i can hear that voice mail at free of cost by dailing *1*. they mentioned nothin g else thn this.
i did the same. then they activate the airtelblog service on my no and deduct my account. i made complaint regarding this to customer care but they disconnect the call 6 times and then they blocked the customer care helpline on my no.
this is not the first time.
before this they activate missed call alert and job alert on my no without any sending any request from my side to the airtel.
DND service is activated on my no since even thn i got promotional msg and call on my no.
many time i got sms from airtel regarding frndship to girl.
i have some of these sms in my phone.
what i can do now.
shall i move to Court.
thanx
9876423334
Dear Prem Chand,
This is to inform you that your concern listed on 19 July has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
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Jul 23 by
airtelpresence
Dear Prem Chand,
This is to inform that your concern listed on 19 July is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS
No response to my complaint
Dear Mr. Rakesh Ranga
i did not get any solution till now. Please let me know whether you will sort out my problem or i will move to consumer court against airtel? For reference please go through my earlier complaint on 19/07.
With regards
prem chand
i am prem chand.
i got sms from airtel regarding airtel blog and they told me that i can hear that voice mail at free of cost by dailing *1*. they mentioned nothin g else thn this.
i did the same. then they activate the airtelblog service on my no and deduct my account. i made complaint regarding this to customer care but they disconnect the call 6 times and then they blocked the customer care helpline on my no.
this is not the first time.
before this they activate missed call alert and job alert on my no without any sending any request from my side to the airtel.
DND service is activated on my no since even thn i got promotional msg and call on my no.
many time i got sms from airtel regarding frndship to girl.
i have some of these sms in my phone.
what i can do now.
shall i move to Court.
thanx
9876423334
Dear Customer,
This is to inform you that your concern listed on 27 July has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS
Aug 1 by
airtelpresence
Dear Prem Chand,
This is to inform that your concern listed on 27 July is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS
21 hours 33 minutes ago by
airtelpresence
Dear Prem Chand,
We would like to inform you that your concern listed 27 July has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to [email protected]
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS
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