I lost my cell phone and called Airtel customer service 121. After blocking outgoing calls, they asked me to visit the nearest Airtel Relationship Center. The nearest to me is :-
1) Zion Associates
D.No. 12-6-36/3, Shop No 2&3, Opp Kukatpally Bus Stop, Moosapet, Hyderabad 500072Hyderabad
I went there. There were 3 guys on the counters (no uniform) and a crowd of around 30/40 people. Absolute chaos. After waiting for an hour for my turn they promptly told me "No stock of SIMs, so please go to next nearest Ameereth Releationship Center.
2) Zion Associates (Ameerpet)
D no 71616 Above Imroze Café Ameerpet X Roads 500016Hyderabad
The situation here was worse. But luckily after 30 mins the guy on the counter told me that they cater ONLY to pre-paid SIMS, and since mine is post-paid, I have to go to another Relationship Center @ begumpet.
3) Startel
No1, White House, 6-3-1192/1/1, Kundan Bagh, Begumpet, Hyderabad 500016Hyderabad
Here too I waited for 1 hour before someone heard me. Strangely the guys wore uniform. I filled the form and got the duplicate SIM. I was told that it will be activated in 4 hours.
Now it is more than 2 days and it is still inactive. Called 121 and got a ticket number 38652388, but no solution. Sent mail but no response.
Shame on you Airtel... You are worse than any Indian Government office..Why do you keep these useless relationship centers? Why is my number not active? I am not going to give up, I pay my bills on time and you better get your act together...
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