Dear Indu,
I am a Club Mahindra Member since 2004. My membership ID is 29110.
At that point in time there were 3 kinds of Memberships. Blue White and Red. I got White Membership. Then CM introduced Purple Membership above RED, to the disadvantage of RED, White and Blue. My membership without notice to me was downgraded to the third rung. And now every time I want to book a Holiday I am told that since I am in white season and I am not eligible of Holiday during the season, even if I ask for the same 3 months in advance.
I would like to state that every time it makes you feel awful that you have been cheated without fault of yours. Tomorrow if CM introduces a new Membership by the name say “Black”, all existing ones will get downgraded.
I am also a part of IIM Alumni wherein you have put claims of giving the lowest possible rates on Holidays to Non Members. This is to the disadvantage of existing members. More over as a part of your marketing campaign prospective customers are offered one time Holiday for free. Then how would existing members get the benefit of your membership. How would they get space in your time sharing plans?
I would like to carry this to the MD of your company and to Mahindra’s themselves. As a customer I have every right to reach them. They should know the reality at the ground level.
My request was-“ Mahindra Holidays from 14th October to 17th October at GOA Verca”.
Regards,
Rakesh Jain
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