On 11.11.2010 I traveled from Rayagada to Howrah by train no 8006 (PNR no 634-7867764) and the train arrived at Howrah station at 11.30AM, 5 Hours late from schedule time. I also had a zero amount onward journey ticket from Howrah to Asansol (PNR no 644-5781325) in train no 2303, departure time of which is 08:05AM.
On approaching the current reservation counter in old Howrah station complex for cancellation of my ticket and making fresh reservation in train no 1448, I was refused for cancellation of my ticket and had to pay for my new ticket.
I have in my possession (1) ticket for train no 8006 (2) ticket for train no 2303 (3) ticket for train no 1448 issued at 13:09Hrs (4) late slip of train no 8006 (5) cancellation requisition form duly signed by person in the ticket counter.
I request an explanation from Indian Railways why my ticket have not been cancelled and what step will be taken against the railway employee who refused to cancel my ticket. Shib Kumar Gorai, E Mail ID: [email protected]
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