We have a member ship bearing no. DT-20/0169 on my wife name Smt K.R.Prasanna Rani, through Vijayawada unit. Now it came to know that the VJA branch was closed and a small note was paste as " for reservations cantact Aravind phno.040-40077881/2. For the last three weeks I trying to get reservation for my tour which we are planning to start on 10.10.2010 to Delhi. During the three weeks I have made calls to 040-44610000 i.e customer care but no body is lifting the phone till now. Later I got Himayat Nagar No.040-44067877 but not connecting. That Aravind No.40-40077881/2, some times they are not lifting, if lifted they dont know all the thing contact customer care in turn no body lifts the phone. After seing web site, I noted this number i.e 040-44331330/360 which always tells all the rpresentatives are busy call after some time. How ever Igot the Rgional Manager No.040-66468888 who tells that all the way you have to contact customer care which canot be answered by any body.
I got vexed with your oraganosation / Management's attitude. After confirmation of accomodation I have to make railway reservations and other necessary works.
Hence, once again I hereby request that to do the needful in this regard which should become a pleasure trip
My Membership No. DT-20/0169 of Studio and Blue Seoson. My family members are self, wife and two children aged 15 & 16 years. Iwant accomodation from 11.10.2010 to 16.10.2010 at Delhi which is nearer to N.Delhi Rly station or which do you think better for site seeing. I also want to avail local site seeing facility.
Please intimate me immediately for taking further action. My contact No. 91 9985855529
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