Indian Railway
Non issuance of unreserved ticket by new delhi station

I went to new delhi station to day to purchase a unreserved ticket from Delhi to jaipur for date 22.05.2010 but at counter poonam rani who was sitting refused to issue ticket that there is no train from here. as per rules unreserved ticket can be obtained from any station before 3 days if journey exceeds 200kms. my e-mail address is [email protected]