Inconsumercomplaints.com » Traveling & Tourism » Review / complaint: IRCTC Online Ticket Booking - Ticket not booked, but account debited | News #346397

IRCTC Online Ticket Booking
Ticket not booked, but account debited

Sir,

I have tried to book a ticket from Hydrabad (HYB) to Shornur (SRR) using SBI ASSOCIATE INTERNET BANKING.

My account is debted Rs.385.

But the transaction history shows its failed and the ticket is not booked.

My username is: srikar8890

I lost the cash please give it back

The SBT Account Number:00000067133866890

I am giving the details of the booking and the error report.

Ticket History

Pnr Number: 0

Transaction ID: 0282319534

Train No: 7230

Train Name: SABARI EXP

From Station: (HYB)

To Station: (SRR)

Date Of Journey: 19-Jan

Class: SL

Boarding: (HYB)

Resv Upto: (SRR)

Date Of Booking: 06-Dec

Total Fare: Rs 385.00

Refund Details

Payment Not Received From Bank

ERROR MESSAGE WAS LIKE THIS...

You Were Trying To Use SBIAssociate Payment Gateway And The Transaction CouldNot Proceed Due To Communication Failure.

There was a problem in processing the transaction due to one of the following reasons: You have used Back/Refresh button of your browser.

You may have processed the transaction from more than one window.

Bank has resent the transaction with the same transaction ID.

To check if the ticket is booked, please click on the "Booked Tickets" link on the left navigation. If not booked, you may proceed to book again. If excess amount is found to be debited from your account, the same will be credited back to your account.

We regret that your Transaction could not be processed.

PLEASE HELP ME TO GET THE MONEY BACK

Contact email: [email protected]


Company: IRCTC Online Ticket Booking

Country: India   State: Kerala

Category: Traveling & Tourism

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