Dear Mr. K.P. Natrajan & Rajamani - GM,
The SPECIAL Bus that left Chennai to Ooty on 29.04.11 @ 8:15 pm was supposed to reach Ooty the next day 8:00 am, but it has reached at 5:30 pm - Nine and a half hour late. What are you running a business for Mister? Is it to rob people's money? Not one Gentleman in your office was willing to help us. Even You and your General Manager were unwilling to lift your phone only after lying that Ministers P.A. is on the phone did you speak - and your answer was - "get down from the bus and take some other bus and go". To tell a answer like this "What the heck are you running your travels for? ". What are you receiving money for - from people? Being the propitiatory of a Huge reputed travels you should try to resolve the problem not give cheap answers like this after receiving money from people. This clearly shows your motive is to spindle money not to service.
Even your Customer Care persons are telling - call Owner, call GM no one will help you. What more can I expect from you!!!
Initially your services were good, but now after earning money - you are least bothered about your reputation.
check here in http://inconsumercomplaints.com and check your company's reputation. Public have vommitted on you and your reputation.
If you stand in the middle of a highway with your wife and kids from night 12 'o clock to morning 8'o clock - you will feel my position. I really wish it happens.
I'm very sure you don't have the guts to even reply. You will only try to steal more money from people than wasting time to respond to this post.
Utterly disappointed,
Arnold Jairus Samuel
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