KSRTC
R U LISTENING?

DO U HAVE ANY PROVISION OF FEEDBACK ON YOUR SITE?

I TRAVELLED FROM YOUR BUS NO, KA01F 8336 ON 3RD MARCH FROM BANGALORE TO MYSORE BY VOLVO BUS . TICKET RS. 240/- THE AC DID NOT WORK. IT WAS EXTREMELY SUFFOCATING. ALL THE PASSENGERS WERE UNHAPPY. THEY CLAIMED REFUND OF RS.100/- PER TICKET TO THE DRIVER.

IS THERE ANY POLICY FOR REFUND OF AMOUNT/ANY GRIEVENCE REDRESSAL MECHANISM?