I had booked aticket from the portal on 2nd of Septeember 2011 for next day. The amount was debited from my account immediately but the ticket was never generated. I called up toll free no. 1800118747 almost 12 times each time I was advised to call after 30 min as the systems were not working properly. Ultimately in 13th call they denied the booking at around 9pm for morning 6oclock flight. The refund status they claimed will be done in next 7 working days and gave me reference no. Today, 25 days have passed but no refund has been received and each time I call up Call Centre the system are not working. I would like to go to consumer court with this details. Pls advice.
Readers please avoid using Makemytrip.com for ticket booking.
Deepak
[email protected]
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