Hi,
I would like to highlight one instance of Sunday 14-Mar from Shirdi to Mumbai by Neeta Volvo bus.
I have reached the designated source at 12:30 pm to come from Shirdi to Mumbai, however looking at the bus condition i was horrified and the pathetic condition. The A/c was not fucntioning. We all were told the A/c will work once the bus starts.
The bus waited toll 1:30 pm in shirdi itself and all the passengers were boiling inside the bus till that time.
some how we moved from there and had to stop at 2 location between shirdi and Nasik. The support by the Neeta fellows were totally unethical. After multiple complaints and no postive feedback from the travel agents we all passengers decided to finally halt the bus at Nashik Police station. After nearly one hr the agents told us that the part payment will be given to us before Kalyan. However the same storey repeated againg at kalyan and no agent / owners were ready to pay us the extra amount charged.
Lastly at 9: 30pm we have got the part payment Rs.400 was charged from us and Rs.200 was returned.
We have also came to know that the bus was also not original Neeta but a duplicate on (not sure what is original Neeta and which one is duplicate)
Bus No: MH04 G 5500
Driver and helper: Anis / Javed
Time taken from Shirdi to Borivali - 10 hrs.
I would appeal please stop using the sevice of Neeta so that the above is not repeated again
regards
Arun
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