My name is Ajit Sisodia.
I have taken a Dish TV Connection and always used to recharge of 1800 Rs. for this, i used to get the subscription for 6 months i.e. 5 months 1 Month Free 750 Rs of Movies free.
My last subscription was supposed to end on 27-Aug but it got disconnected on 15-Aug. on my dish tv space also the date was 27-Aug. after i call the customer service, they are informing me that i had seen a movie and due to this, the amount was deducted. But as per dish tv customer care executive, we had received 750 rs of movies free and we had viewed around 3 to 4 movies which comes to around 300 to 400 rs taking into consideration that the cost of one movie is maximum 100 rs.
Also at the time of calling customer care, they always used to say that you have around 1200 rs of movie amount balance. so if i had around 1200 rs of movie balance, why had the amount deducted from my regular amount.
also today before recharging, we had asked the customer care that what will be the duration of subscription. so they informed me that it will be valid for 6 months and when we actually did the recharge, it was only for 5 months. when we called the customer care, they informed me that as we have UTV pack, it will be for 5 months only. so if they knew that we already had UTV pack, why was it not informed to us at the time of recharging.
also when we asked for cancellation of the subscription, they are informing me that we cannon refund the amount.
so i am now really pissed off with DISH TV.
i would suggest that if some one does not want to view the TV then go for DISH TV as they charge you and it is not working always.
DIST TV VC Number :- 01545963624
Also when we spoke to a customer care executive, he told us that if we dont speak in a manner the he will give bad words to us. we had spoken to some executive who told us his name is ROBIN. is this the way, the executives speak with the customer.
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