To whomsoever it may concern
To Manager,
Dish tv
Dear Sir/Madam my Name is Shiv Seth and I am a owner of Dish TV and I have two Dish TV connections. One is my old connection-VC no-01501410640 and I’ve recently purchased new connection on 4th June VC no-01509528877 under the “Box Free Offer” Scheme and received subscription for 100 days, which is going to expire on 4th September and I was told by customer care department of dish tv that I can convert this new connection (by sending an email to customer care department) into multi - connection i: e child connection VC no-01509528877 as I want to keep my old connection as parent connection- VC no-01501410640 .But with deep regret I want to say that I am being cheated by your customer care department as they are saying different story now that its not possible to convert your new connection into multi-connection but while purchasing the new connection they told me u can convert it into multiconnection at later stages, so it is very unethical practice from your customer care department, that to sell your products you give them false commitments and thus cheat your customers and I never expected this from company like yours and after being loyal customer for more than 7 yrs ive been treated like this.
So I kindly request you to convert my new connection into child connection VC no-01509528877 and keep my old connection as parent connection- VC no-01501410640 . I hope you will do the needful ASAP.
Kindly Note: - Parent connection- VC no-01501410640
Child connection -VC no-01509528877
Regards:-
Shiv Seth
Place: - New Delhi
Date:-29/08
Contact no:-, 9899992937, 9953000440
[email protected]
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