Airtel
Amount not credited

Dear Sir/ Madam,

This is to bring to your notice that my account No. 3000223239 was not credited with the amount Rs.600 paid by me on 08 August by my credit card (4477 4737 7536 2002) thru IVR under the same name RAJU .M. I discovered the problem on the same day and spoke to the customer service the complaint was registered No. 3513190 and I was told the same will be credited to my account by the 10 August but repeated call up the customer service proved futile, I spoke to a person name Mr. Rajeev the Manager we were asked to believe who did not help us much he in fact put me on hold over the phone and I think this is not customer service and never got back with any info. This has gone on for almost a month now I kindly request you look in the complaint and same to be credited to my account asap.

Warm Regards

Raju. M

Account No. 3000223239

Set Box No. 32767177275

Credit Card No. 4477 4737 7536 2002 ICICI BANK

Complaint No.3513190