Sir,
I'm having the Dish Tv DTH services since 2008.
I have recharge my account for one year i.e. upto July under the Titanium Package.
Sir, my set top box work properly but on 08.12.2011 Dish Tv send the some Software up-dation massage since from my Set Top Box (STB) showing ERROR massage. Then I call to Dish Tv' Customer Services on 09.12.2010 and launch my complaint vide No. 50102550 (Mr. Nitin attended me) on 10.12.2010 at 2.30pm i got call from Dish Tv regarding my problem. I brief him and he take my STB for repair, but after Half and hour he call me this STB was not repairable and this STB was out of warranty. Then I ask him for the alternative he & what about my balance period. Then he told Rs. 350 tax to be extra charges then they issue the NEW STB. I agreed to pay, but he don't have any STB. Then he suggest me to I go to the any dealers of Dish Tv at Bhuntar. I'm approach to M/s. Tarun Enterprises, Bhutar, they also try but they could not solve my problem. then I'm again call to Dish Tv ask them what action they taken but they not give the proper reply.
Since 09.12.2010 I'm help less from all side of Dish Tv.
My Dish Tv Connection Details is as under:
SMSID: 3458884 Status: Active
Viewing Card Number: 01505741198 Zone: MARATHI
STB Number: 0815ABF07DS44504 Scheme: PLATINUM
Subscriber Name: MR. SHARAD JAYKARJI Next Recharge Date : 23 Jul
City: KULLU Activation Date : 8 Jun
State: HIMACHAL PRADESH Acquisition Expiry Date : 7 Jun
Customer Type: DTH INDIVIDUAL Dealer ID : 24912
Therefore it is requested that may kindly help me.
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