This I wrote to Dish TV CC after their reckless answer about my payment which I have made on 19/12/10 and given credit to my account on 30/12/10...
30/12
Hello...
What a simple answer it is... where is my complaint ref.51897554? What
happened to this? Where my payment was lying all these days? You can
check how many emails I have sent and how many calls I have made to
Dish TV customer care. I have incurred almost Rs.300/-. Who will pay
this amount? How can you simply close my issue without addressing my
complaints? I need an explanation from you for this delay and the
mental agony you have caused by deactivating and making me to incur
Rs.300/-. Don't try to escape from the realities. And don't answer any
mechanical answers. Please make arrangement to either return the cost
I have incurred i.e. Rs.300/- or compensate this including it in the
subscription value.
With grievance,
Prasanna Kumar
&-
Dear Mr B. PRASANNA KUMAR,
We have received your payment of Rs.1000.00 on 30/12/10 against VCNO 01500617375
Thank you for the payment.
we shall be processing your payment in next few hours
Please make your payment on time to enjoy uninterrupted services of dishtv.
Happy watching!
Regards,
Customer Care Executive
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