Customer ID: 3004846519
It is very shameful on the part of AIRTEL TO PROVIDE POOR SERVICES AND HAVE NO VALUE FOR THE CUSTOMERS.
Till date the set top box is not replaced although when the complaint was given it was in the warranty period. Inspite of putting up the complaints on their customer care they refuse and say that they havew not recieved any complaints, The most liars executives are sitting and are not at all concerned about the customer.
I got a call today ie on 18th Aug from the no: 991110801asking for the reason for the complaint which I had put on the net. Everything was briefed and was told he will let me know after confirming the facts.
In the afternnoon I get a SMS stating that the complaint is resolved and now the is no complaint from our side pending.
It is very pthatic and ridiculous that without solving the issue these stupids have closed the topic from their side.
My STB is non functional and in my account I have Rs 91.00 balance. They are nor even refunding the amount.
Please it is a kind request to all other customers DO NOT EVER GO FOR AIRTEL DTH CABLE THEY ARE CHEATS . EVEN IF YOU GET A FREE CONNECTION DO NOT INSTALL.
Their srvices and the quality is poorer than any other and the customer care people are very rude and do not even have any proper knowledge.
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