Ref No:
Customer ID: 3004136173 (Airtel DTH)
Order No: 40951445
Purchase Thru:- Virti-interactive.com (Noida Office)
Sales Advisor:- Manoj Shah
I had purchase a Airtel DTH on dated 22.05.10 thru Virti. And I made full paymant to Virti for this, as per instruction of Manoj Shah.
Manoj Shah (Sales Advisor- Virti- Intrerctive, Noida Office) made totaly false commitment to me. As per his statement that Airtel DTH had to be installed at my home on 23.05.10 (around 9:00 - 10:00 am) infact I got a sms towards this installation. But now the time is 10:42 pm, but my Airtel DTH had not installed yet.
I made 40-40 times call to Manoj Shah (Virti- Sales Advisor) but he didn't pick my phone call even a single time. He is (Manoj Shah- Virti Interactive) make fool to their customer. Before purchasing the product he made 10-15 call to me in a day. And as I made an online payment to Virti, he never respond to me.
Infact I made two complaint to Airtel DTH custome care on 23.05.10 vide Service request no. : 2783698 at 9:35 am& second is 2784768 at 1:15 pm. But I didn't any positive response from their side.
Now I had decided that I do not require this deal/ purchase, which is made thru Virti- Interctive.com that is fraud orgination and they are making fool to their customer. I would like to refund my money, which I have paid without any delay. Otherwise I would file a case to consumer care court as well as Airtel DTH.
Thanks
Ravi Shankar
91 9899965964
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