I had purchased the ultra pack and i m eligible to watch all the channels. But most of the channels i m not able to view. I registered a complain regarding this on 11/6. I was told that the sattelite of airtel has changed and my dish needs to be realigned. I was assured that within 5 days a technician will visit and solve the problem. Yesterday i.e on 15/06 i called customer care as nobody had visted my house to solve the problem. I was assured that today an engineer will call me in morning and before 12 pm my problem will b solved. But those were just false promises made by irresponsible customer care executives. I called up customer care again n now i m assured that it will b done tommorrow. I dont belive their words now. I askd for your mobile no but i was given your local no. which was continuosly busy for hours altogather suggesting that its meant to harrass customers only. I m very frustrated at the kind of treatment meted out to me.
I want to disconnect the connection and want the refund as i have paid for the whole year in advance. I want to install tatasky as i hav very good reviews about their service. Kindly do the needful to get me my hard earned money back. I would like to add that if my request is not heard this time i will leave no stone unturned to get legal justice. I also want to be compensated for the days i hav not been able to watch the remaining channels.
Also i want this money latest by tommorrow as my family is tv addict and i need to buy other dth service.
Hope to hear from u soon.
My registered mobile no is 9913175517
Manoj.
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