Hi,
I am writing to tell you guys that I am so damn pissed with airtel. I have been calling for the past two days and there is no response to my complaint.
I have raised a complaint stating that, re wiring needs to be done (The wire was blocking the front entrance and it had to be moved to the side. I have called last night twice and I spoke to a manager and he claimed that it would get rectified within half an hour and this call was between 2030hrs and 2110hrs (please check your call recordings).
This morning I called in for the same issue, the first girl transferred me back to the IVR (Both calls between 0810hrs and 0835hrs) and the second girl by the name Geetha said she would transfer my call to the manager, but the line has been quite for the past 10mins and still no response.
I’ve been charged Rs.100 for the service (What service – NO CABLE, the WALL SOCKET not fixed back and it’s just hanging there, No response form anyone). I am very very very disappointed with you guys.
I am a consumer of Airtel DTH, Airtel post paid and Airtel broadband and I have been promoting you guys to my friends and kept telling them that you’re the best, but today I just realized that AIRTEL is one of the WORST SERVICE PROVIDERS YOU COULD ACTUALLY HAVE… thanks for proving my friends right.
I want my airtel dth to be disconnected and taken away as I am very very very unhappy.
Cust. ID: 3001018284
Complaint numbers: 2549667 and 2568015
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