Inconsumercomplaints.com » TV & Radio » Review / complaint: Airtel DTH - Wrong instaltion | News #78265

Airtel DTH
Wrong instaltion

Hello Mr. Sharad Damani

Please help me in resolving this issue

Regards

Sharad

9008288099

&--Original Message&--

From: Javeri, Sharad

Sent: Thursday, June 30 12:28 PM

To: '[email protected]'; '[email protected]'

Subject: RE: no signal problem

Hello

Airtel my problem refunding the subscription charges has not been addressed. As agreed with you this problem of wrong installation was there from the time installation was done but till date it was not rectified. I lost 1000 Rs without any channels being available for viewing to me

Regard

Sharad

&--Original Message&--

From: [email protected] [mailto: [email protected]]

Sent: Saturday, June 18 4:47 PM

To: Javeri, Sharad

Subject: Re: no signal problem

Dear Customer,

Thank you for writing to airtel digital TV.

This is with reference to your e-mail regarding airtel digital TV services.

We sincerely regret for the delay in responding to your mail and

inconvenience caused to you.

We would like to inform you that as per our telephonic conversation with

you on mobile number 9008288099 dated: 18/06, we have forwarded your

request to concerned team and you would be contacted at the earliest.

Your complaint number for the above issue is 9104258.

It is our privilege to have you as our valued customer and we look forward

to a long and fruitful association with you.

Regards,

Salman Ahmad

airtel digital TV

Know more about airtel digital TV

Now watch Akshay Kumar and Sonam Kapoor in the latest blockbuster comedy

THANKYOU @ just Rs. 30 on Channel No. 150. To watch today, SMS "BOOK 150

to 54325" from your registered telephone number. BSNL/MTNL users can SMS

BOOK 150 to 8800054325.

Please keep your set top box switched on/standby mode for 30 minutes

while recharging, changing of package/ top up and booking a movie for

seamless viewing of services.

In case you get error code 6 after recharging your account, please sms

HR to 54325 from registered mobile number and ensure that your set top

box is on for the next 30 minutes. BSNL/MTNL users can SMS HR to

8800054325.

Registered telephone number/Address updation takes 24 hrs in

system/website.

You can know your customer ID through the menu option available on

airtel digital TV.

Note: In future to get information about any Airtel digital TV channels or

top ups SMS GET to 54325 from any mobile number*.

To add top up SMS ADD to 54325 from your registered mobile

number* or ADD < Top up Name> to 54325 from any mobile

number*.

To know your Balance, customer ID and validity SMS BAL to 54325 from your

registered mobile number* or SMS BAL to 54325 from any mobile

number.

Now MTNL & BSNL can also use the 54325 services. MTNL/BSNL subscribers need

to send the request to 8800054325.

*Charges applicable as per the operator

To recharge your account visit us www.airtel.in/digitaltv.

To order latest Bollywood, Hollywood and Regional movies SMS START to 54325

from your registered mobile number*.

DISCLAIMER AND CONFIDENTIALITY NOTE:

i) The information contained in this e-mail message is intended only for

the confidential use of the recipient (s) named above. This message is

privileged and confidential. If the reader of this message is not the

intended recipient or an agent responsible for delivering it to the

intended recipient, you are hereby notified that you have received this

document in error and that any review, dissemination, distribution, or

copying of this message is strictly prohibited. If you have received this

communication in error, please notify us immediately by e-mail, and delete

the original message.

ii) The sender confirms that Bharti Telemedia Ltd. shall not be responsible

if this email message is used for any indecent, unsolicited or illegal

purposes, which are in violation of any existing laws and the same shall

solely be the responsibility of the sender and that Bharti Telemedia Ltd.

shall at all times be indemnified of any civil and/ or criminal liabilities

or consequences thereof

"Javeri, Sharad" To

cc

06/15 02:13 "[email protected]"

PM

Subject

no signal problem

P Please do not print this e-mail

unless it is absolutely necessary P

Hello Airtel,

my customer complaint no is 8764240 from past one month I am not able to

see 20 -25 channels almost I have launched the complaint 10 times so far no

response from your end please resolve the issue

Regards,

Sharad

This e-mail and any files transmitted with it are for the sole use of the intended recipient (s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful.

The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies (collectively "Bharti Airtel Limited"), are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.


Company: Airtel DTH

Country: India   State: Karnataka   City: Bangalore

Category: TV & Radio

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