Hi,
My Airtel DTH STB stops functioning when I get calls on mobile other than Airtel Network. No Engineer is able to resolve the issue and upon insisting on dropping the services, they send in another engineer insisting me to Buy another STBox paying some 400Rs. I have been facing this problem from the beginning of time and upon calling the customer care they either put me on hold for 30 min and hang up the phone without providing any solution OR say that this is the first time they are hearing such Issue and hangup the phone without giving any proper resolution.
Though the problem is genuine they dont bother to resolve the Issue. Please help...
Customer ID : 3005234425.
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