Dear Sir,
This is ugandiran from Ponneri, i have been using Airtel DTH (Customer ID : 300833408) For the past 7 - 8 month registered on my fathers name Chandraselvan. Recently for the past 5 days exactly from 11th Jan my airtel DTH was not working... i complained this problem to Airtel DTH Customer care, they gave me an SR No :1749885 and said it will be resolved within 12:30 of 15th we waited till that time no one showed up... and again i called them said all the thing to another person he said the Engineer will be calling within an hour and resolve u r problem, again the same thing happened no one showed up... i really fed up and called the customer care my call has been escalated to the Escalation Desk, The Executive said the problem will be solved with in two hours and generated me an another SR No. 1764511, again the same thing happened... i really fed up calling them and finally called them today (17/01), there was no proper response from them and they just gine another id 40172777 the customer care Executive not escalating my call to the higher Executive also...
These guys are just making fool of us.
Please Help me in this Problem...
Customer Id : 300833408
SR NO 1 : 1749885
SR NO 1 : 1764511
Transaction ID : 40172777
Regards
Ugandiran C.
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