Airtel DTH
Poor customer service

Dear Sir,

My customer id is 3003474825 and registered mobile number is 9390089096.

I am writing this on a very sad note indeed. I am regularly paying the subscription for airtel digital tv but right from day one some channels like colors, cnbc awaz, and others could not be seen clearly due to weak signal. Airtel engineer came atleast 3 to 4 times and ultimately concluded that the quality of cable used by your team while installing the dth is to blame for the poor signal. He also promised to send somebody to replace the cable and I am waiting for it for last 20 days.

I had very high opinion of your company and I am sure you would also be disturbed by the way the quality of customer service is going down. I hope you take a note of it and instruct the officers to look into the matter. Needless to say that I have several time filed complaints to the customer care executives and got the complaint numbers.

Thanks

Yours

shah vilas