Dear Sir/ Madam,
I had ordered Airtel HD DTH on 22nd Nov.by making a payment of Rs.2, 955/- through IVR using my ICICI Credit card., Transaction ID: 11977623.
Later I requested for cancellation due to my financial reasons, and requesting refund for the same.
So far 4 - 5 times I spoke to customer service people, but not proper update given to me.
The customer service is asking for all the details everytime I call them, and almost all the times they are disconnecting the call after holding long time.
One person raised a complaint for refund and gave me the complaint id as 105881675.
But later when I checked, it was not complaint id, but order id.
I would like to have the money refunded, please help me.
Thanks in advance. Appreciate your help.
Regards,
Dhamodaran
[email protected]
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