Dear Sir
I am Vishal Shah, my airtel dth customer id is 3003715891.
I am Airtel DTH customer from last one year. In last one year, I never faced problem in my Airtel DTH. However from last few days i am not finding picture on my TV as sharp as it used to be before few days. I had called customer care yesterday but they said that for sending a technical engineer at home i need to pay him Rs. 100.
Kindly make me understand if i am paying montly rental then why i should i pay Rs. 100 as a service charge??
Why a esteemed company like Airtel wants to make money by applying such cheap tactise of collecting money for technical service?? Why would a customer like that a engineer should visit at their home without any reason??
Today morning i had got a call from a engineer (his number is 7709002578) who called me up and when i denied to pay Rs. 100 disconnected my call abruptly. Is it really a way to behave with a customer?
Hope to see reply from Airtel on urgent basis.
Vishal Shah
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