Airtel DTH
Improper service

Hi This is Aniket

My Airtel DTH ID: 3007055926

Registered no: 9866609191

I have purchased Airtel HD set top box. At the time of purchasing it I have been told that I will get to HD channel free of cost for first 3 months. I am unable to see any channel (HD). After contcting airtel customer care I have been told that I will have to pay extra money. I agreed to that but it seems engineer has to come to my premises for some configuration due to migration of satellite.

I have been following this from 5-7 days but only getting false promises from executive that the Enginner will come within 48 hr. Nobody has visited my place till date.

I have also raised this issue with their superior but it did not progressed.

Need solution