It is really very sad for me to fill this form...
It has been 28 day my service request is still not update rather it has turned into a complaint and that too is not getting any resolution since last 3 days... and the new date is given...(ha ha ha)
I requested the CCR (Airtel DTH) on 15th of August to keep my account in safe mode for 3 months, which never happened and when i reached back to india after 20 days my account balance was negative...
when i called back for the same..i was given a complaint number: 11817394 (on 11th Sept) and was assured that i would get resolution withing 48 hrs.. which never got resolved..i again called back to them to check the status of my complain and the CCR informed me that i would get the refund by 1.30 pm...
so i waited again... well waited upto next day..and called them back as still there was no resolution to my complaint...
and gratefully i was informed that they again want to launch service request God knows why and this lady RESHMA told me that i would get the resolution by 3.30 pm...
and on calling back again at 3.45 (well as usual complaint was not resolved) i again got connected to RESHMA and she said that i will have to wait till FRIDAY 16th of SEPT for resolution... and again i received a Service Request number: 11907620
my customer id is: 3003575323
hope to get a reply from ur end...
Great services...
Good Going...
YOU GUYS REALLY SUCK...
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