Hi I just got an Airtel DTH installed. I spoke to the Customer service on Saturday (12148) and had long discussions with Alfred (Manager-at least that he told to me), Amit (some Team Lead) and Salman (the rep). All of them gave me a view that Airtel was the best in terms of service and explained to ...
Dear Consumer Court, We got our set top box changed because it was showing some problem on 2nd September. I was told that activation will take 48hrs but till today (12 days) the activation is still pending. Everyday the customer care raises a new complaint and sends me a sms saying that the problem ...
Hi, I have raised so many requests regarding the installation of DTH after i have shifted my house but nobody from Ct care seem to work. They are all just taking the query on phone and giving a req number. And then nothing happens. And i get message that the issue has been resolved. My DTH number ...
I am using Airtel DTH HD Set top box from July. From May 27'th 2011 Sound is not comming for all channels. Complained on the same date and Engineer from airtel visited to my home and said "Set Top Box" Problem, will be replaced once stock available. On May 27'th the day I complained ...
Hello, I've been using Airtel digital tv for 6 months now. Since last Friday (15/07) am getting Error code 6 in all the channels. When i called up the customer care i was informed that my account is in safe custody. I have not placed any safe custody request in the past. Till yesterday (18/07) i ...
Hello, I never thought airtel will give this type of hopeless service to the customer. I had face the issue on 22nd Apr. Totally I had raised 4 requests and with out my notice all the requests were closed with out the technician checked the issue. since then I had called some 4-5 times daily till ...