Mahesh Liningwala from Pune booked gift hamper of Bata shoes before Diwali and received after Diwali and in that also two items 1)) Sox 2) Towel were not sent and for the same I complained many times and I got reply that you will be refunded with 300 Rs. check which is still not sent by them.For the same I had to call and I received telefone bill of Rs. 350 .
My daughter placed Kurta order and she received kurta out of her size so she returned 2 Kurtas. For that also she called their Customer Care and then received only one. For that also she had to pay Octroi and for the same again she called their call centre and they told to refund it but still not received and today on 18th Dec, 2012 received packet with kurtas and again Octroi of 400 Rs. was asked to pay so, she got angry and returned the packet. Such a nasty experience we have received and for the same we are going to consumer court and also filing on line complain against homeshop18.com for this type of service and above all you don't have control on Customer Care people they get angry as customer complains.
I request you all that never buy from homeshop18.There is no saving but after placing order you have to follow them and keep on calling and all the numbers of customer care are paid numbers means again here you are loosing money from pocket. Guys it is better to visit a shop and buy where you can return goods and get polite reply as they need customers while here at call centre repliers are pathetic in nature.