Sir,
i am sorry to say that your company is loosing the market goodwill in terms of customer service/care . we have lodge two complains, one for aqua cooler cum purifier (2000612) at our dhanbad branch date back to june. over phone they assure the service engineer would visit your office soon but no one has come yet from the company even after cheeking everything about the mechine over phone and the machine was under AMC AND DOKET no given was 165, another problem we are facing is of godda branch where a aqua guard (hi fLo) was installed and AMC done from deoghar, but there also more than one month has passed but no service engineers has come to solve the problem even after repeated request to your deoghar service branch
therefore, i request your kind intervention in this mattera and oblige.
s.chakraborty
DHANBAD
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